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Career Exploration

Bill and Account Collectors

Also called: Collector, Credit Clerk, Debt Collector, Patient Account Representative

What They Do

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

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